About.Me

Architecting Success in Unified Communication & CCaaS Technologies with Generative AI - Kevin, a tech leader, steers impactful conversations with senior leaders, cultivating trust in Cisco/Microsoft Unified Communication, Networking, and CCaaS technologies.

Key Experties

- Leadership Agility: Adapts seamlessly in complex environments, leading from the front and supporting teams.

- Technical Proficiency: Expert in Enterprise-grade UC, Cloud, Data Center, and Security. Holds CCNA, CCVP, CCIE Collaboration, Scrum Master, and ITIL V3 Foundation certifications Prince2 Agile Foundation & Practioner with AI Expertise.

Vision and Focus:

- Enthusiastic about contributing to customer-centric success through CCaaS and Customer Experience Technologies.
- Offers innovative, cost-effective solutions aligning with organizational goals.

Global Experience:

- Thrives in diverse environments, engaging clients of all sizes, and managing partnerships with integrators.

Results-Driven Approach:

- 16 years' experience delivering customer-focused solutions aligning with business goals.
- Identifies client needs, collaborates internally, and presents optimal solutions based on assessments.

Leadership and Mentorship:

- Respected leader guiding teams through challenges.
- Fosters a culture of inclusivity, values, and high performance, contributing to company success.